Episode 01 New Business growth

Bids and Tenders

Most compressed air businesses are small, and win work when the phone rings. Bids and tenders are a different route entirely — one that can secure years of work at a time. Robert Najem joins Serge and Ambrose to explain what competing for that work actually involves.

Episode still
S1 · E01 — Bids and Tenders30 min

About this episode

Plenty of compressed air businesses are small — often five or six people — and they win work the way they always have: a customer calls, an engineer goes out. Bids and tenders are a different route to growth, and one that can lock in a pipeline of work rather than a job at a time.

In the pilot episode, Serge and Ambrose are joined by Robert Najem to work through what tendering actually demands: why a single tender can occupy three people for six months, how bids are scored against published criteria, what a guaranteed response time means when a customer's line is down, and the groundwork — training records, site compliance, evidence of working across multiple manufacturers — that has to be in place before a bid is credible at all.

Chapters

00:00
What bids and tenders actually areA different route to growth for a small business
04:02
Why a tender isn't a sales visitBeing told what's required, rather than scoping it yourself
07:47
How tenders are scoredPublished selection criteria and tailoring your response
10:34
Response times and downtimeWhat an hour on site really commits you to
13:06
Reactive work versus contractsThe difference from a call-out the next day
16:10
Training records and site complianceThe paperwork behind every engineer you send
22:24
Proving capabilityEvidencing work across multiple manufacturers
25:27
Where AI can helpCapturing what your business already knows
27:58
Barriers for smaller firmsTime, skills and what's still within reach

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